2.1 Unless agreed otherwise in writing, these Terms apply exclusively to every Agreement and cannot be varied by other terms, including the Customer’s purchase terms.
2.2 Quotations provided by the Supplier are:
3.1 Prices quoted include GST and other taxes or duties related to goods and services.
3.2 Customer-requested variations may incur additional charges.
3.3 If costs to the Supplier change, the Supplier may adjust the price by notifying the Customer.
4.1 Unless agreed otherwise:
5.1 If the Customer defaults on any payment, all amounts become immediately due without notice. The Supplier may:
6.1 Until full payment is received:
7.1 The PPSA applies to these Terms, creating a security agreement and a Purchase Money Security Interest for the Supplier.
7.2 The security interest attaches upon dispatch from the Supplier’s premises.
7.3 Customer waives rights to PPSA notifications, except as required by law.
8.1 Risk passes to the Customer upon delivery.
8.2 Customer assumes all risk for goods’ use unless a statutory guarantee under the ACL applies.
9.1 All on-site service bookings, including inspections, diagnostics, and quotation assessments, are chargeable at the Supplier’s standard call-out and labour rates unless explicitly waived in writing prior to booking.
9.2 These fees apply regardless of whether any repairs or further work is carried out and are charged to cover the cost of travel, technician time, equipment, and professional assessment.
9.3 By requesting a site visit, whether through phone, email, web form, or other means, the Customer agrees to these standard service charges.
9.4 The Supplier does not offer complimentary on-site inspections or quotes unless expressly stated in writing or as part of a formal promotion.
10.1 The Supplier will arrange delivery unless otherwise agreed, with Customer covering associated costs.
10.2 If the Customer fails to collect goods within 14 days of notice, storage charges may apply.
11.1 Except as expressly stated, no additional warranties or terms are implied.
11.2 If the Customer is a consumer, ACL guarantees apply.
12.1 The Supplier may cancel orders by written notice if unable to deliver.
12.2 Customer cannot cancel orders after acceptance unless the Supplier agrees, with forfeiture of deposits.
13.1 Customer must notify the Supplier of any issues within 10 days of delivery for returns.
13.2 Goods altered or used cannot be returned.
14.1 Customer must inform the Supplier of changes in management or structure within 7 days.
15.1 Customer must notify the Supplier of business sale, with all outstanding amounts due immediately from sale proceeds.
16.1 Supplier is not liable for delays due to uncontrollable events, including industrial disputes or acts of God.
17.1 Estimated delivery dates are not contractual.
17.2 Supplier will endeavor to meet estimated delivery dates but is not liable for delays.
18.1 Terms are governed by Queensland law.
18.2 Notices must be in writing and may be sent via email, fax, or mail.
19.1 Supplier adheres to the Privacy Act 1988 and National Privacy Principles for personal data handling.
19.2 The Customer must comply with these principles regarding personal data in connection with this Agreement.