Put in writing before you buy
Preventative Maintenance
Preventative maintenance agreement
CC Machines · 1300 343 246
The machine is the easy part. What determines whether your Duplex is still cleaning in year five is who looks after it. We sell it, we service it, and we put that in writing before you buy.
- Our own technicians, not subcontractors.Factory trained on Duplex. A named Brisbane business on 1300 343 246, not a call centre.
- Scheduled servicing, priced upfront.Fixed quarterly or six-monthly visits at an agreed rate for the term, from $220 ex GST. Budget it once a year, no surprise invoices.
- Genuine Duplex parts, held locally.Stocked at Brendale, so a common failure is a same-week fix, not a three-week wait for freight.
- Response times in writing.Same or next-day breakdown response for plan customers. 4-hour priority for healthcare and aged care sites.
- Coverage.Brisbane, Sunshine Coast, Gold Coast, Toowoomba, and North Queensland on contract.
For an aged care home running one scrubber across every wing, a machine down for a fortnight is a real operational problem. A written maintenance agreement removes it. See our service plans and pricing or ask for a plan with your quote.