Put in writing before you buy
Preventative Maintenance
Preventative maintenance agreement
CC Machines · 1300 343 246
The robot is the easy part. What determines whether your PUDU is still running in year five is who looks after it. We sell it, we service it, and we put that in writing before you buy.
- Our own technicians, not subcontractors.Factory trained on PUDU. A named Brisbane business on 1300 343 246, not a call centre.
- Scheduled servicing, priced upfront.Fixed quarterly or six-monthly visits at an agreed rate for the term, from $220 ex GST. Budget it once a year, no surprise invoices.
- Genuine PUDU parts, held locally.Stocked at Brendale, so a common failure is a same-week fix, not a three-week wait for freight.
- Response times in writing.Same or next-day breakdown response for plan customers. 4-hour priority for healthcare and aged care sites.
- Coverage.Brisbane, Sunshine Coast, Gold Coast, Toowoomba, and North Queensland on contract.
- Our own technicians, not subcontractors. Trained on the robotic brands we sell. A named Brisbane business on 1300 343 246, not a call centre.
- Scheduled servicing, priced upfront. Fixed quarterly or six-monthly visits at an agreed rate for the term, from $220 ex GST. Budget it once a year, no surprise invoices.
- Genuine PUDU parts, held locally. Stocked at Brendale, so a common failure is a same-week fix, not a three-week wait for freight. Availability varies depending on the part.
- Response times in writing. Same or next-day breakdown response for plan customers. 4-hour priority for healthcare and aged care sites.
- Coverage. Brisbane, Sunshine Coast, Gold Coast, Toowoomba, and North Queensland on contract.
For a facility that has replaced manual cleaning hours with one robot, a machine down for a fortnight puts those hours straight back on your roster. A written maintenance agreement removes that risk. See our service plans and pricing.
